Kent Reliance supporting local community with opening of new look high street branch in Maidstone

We are strengthening our community presence in our Kent heartland with the opening of a new branch in a prime location in the centre of Maidstone, the County Town of Kent, offering customers our range of financial products.

This latest move signals a longer term strategy to reinvest in Kent and build upon our reputation of exceptional customer service experience, in this case by offering the same affordable, competitive products and services in a more central and more inviting environment.

From 25 July the Maidstone branch will be based at 14 High Street, at the entrance to the Royal Star Arcade, leaving its previous address at 15-17 King Street on 23 July. Customers can be assured that they will have the continuity of the same friendly counter team as before.

New branch new look

The new branch will have the same modern look pioneered by the recently opened Strood branch, which has proven to be popular with customers and staff alike.

How the new Maidstone branch will look
How the new Maidstone branch will look

The Maidstone branch is one of a core of 8 other Kent-based branches, located in Chatham, Canterbury, Gravesend, Herne Bay, Strood, Hempstead and Whitstable.

Working with customers

Jeremy Wood, CEO of Kent Reliance comments:

“We’re proud to be supporting our local community by offering a more accessible branch right in the heart of Maidstone and hope it shows just how important our customers in Kent are to us and how much we value their loyalty.

“Our philosophy is to work with our customers and members, listening to what they have to say, treating them fairly and honestly and providing them with choices at all times. Although some banks and building societies are winding down branches, there will always be some customers who prefer face to face contact and access to financial services on the High Street, and we will do our best to support these customers where we can.”

Celebrate with us

Jeremy will formally open the branch at 9.30 on Monday morning (25 July). 

And on Friday Heart FM will be joining us to help celebrate the first week in the new branch. The Heart Angels will be bringing the Winning Whirlwind, offering you the chance to win a one night stay for 2 people in a double room including full Kentish breakfast and 3 course a la carte meal for two (excluding drinks) plus £100 spending money at Elvey Farm.