Via post from Head Office

You can write to Head Office requesting a withdrawal of cleared funds by cheque or BACS, subject to the terms of your account. Please make sure that you quote your account number and include your passbook if appropriate.

Important: We will not send cash through the post and we do not offer a counter facility at Head Office. Please allow six clear working days for clearance on all cheques paid in before you withdraw against them. Cheques will only be sent to the address we have recorded for you, unless you are transferring your ISA to another provider. When we receive a transfer or withdrawal request, we may contact you by telephone to confirm your instructions and to let you know about our current range of saving and investment products.

Via our branch network

Withdrawal of cleared funds is subject to the terms of your account. You can normally withdraw £500 in cash or £50,000 by cheque from passbook accounts in any one day, at any of our branches. A few days’ notice is required for cash withdrawals in excess of £500 to a maximum of £2,500.